Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are now embracing a more proactive approach to their guest engagement strategies. Here below, we outline different ways proactive communication can elevate your service.   Pre-stay Guest Communication […]

Well-developed databases have prompting mechanisms that require the particular person filling within the information to put in information in any clean areas that want filling. The techniques even have certain forms of data, whether or not letters or figures, and the variety of characters accommodated. Our search yielded very few […]